Return Policy Pvt Ltd will always welcome and accept any unworn, unwashed, unused and proper packed items with original Receipt within 07 Days of purchase for a refund or an exchange.

  1. Only 1/4 Delivery Charges will be refunded in case of an exchange any product within 7 days but in case of return there will be no refund.
  2. Please return the items with RRF (Return Reason Form) and Original Receipt. Otherwise Returned items will not be entertained.
  3. Refund requests will be processed within 7-14working days after receiving the return products.
  4. All returns should be sent to KUMQUM.COM (PVT) LTD. 93-M1, Zainab Tower, Model Town Link Road, Lahore
  5. Respected client’s needs to return the Product with traceable delivery i.e. courier on his own expense to our address.